Bridge House Restaurant

Reviews about Bridge House Restaurant

• 1 / 5

  By Linda Sheehy
  Tonight, a friend and I went to Bridge House that has been a constant (like our own personal Cheers) of myself, husband and family for years. We went early to partake of the "early bird bar menu" offering $5.00 drinks and appetizers (sliders, mussels, bar chips, crab cakes, flat bread) that has been offered for several weeks (since new management has been incorporated). We didn't like any of the appetizer selections, but ordered off the regular menu and each had a martini (and one extra) that should have been charged as $5.00 each, as we were there within the timeframe (5:30 to 7:00 pm) for that price on all drinks. When our bill arrived, we were charged full price for the drinks ($10.00 each), and when we questioned our server, she said that Wednesday night was 1/2 price on bottles of wine and not martinis. I explained that every time that my husband and I (and/or friends) have come to BH since the enactment of the $5.00 drinks/apps, we have been charged $5.00 for any drink that we purchased, as long as it was in the timeframe. The "manager" Frank then came to our table to attempt to enforce the "CHANGE OF VENUE" and told us that if we were served $5.00 drinks in the past that "someone on his staff was cheating" and that he would only take the price of one drink off the tab. Needless to say, this was so upsetting to be treated like someone who is a "one-time patron" and making it sound like we made up the rules. I am sad to say that we will never patronize Bridge House again!! It is not about the money, but the principle. Good patrons, who had their daughter's bridal shower and rehearsal dinner at the establishment and who have introduced numerous friends to Bridge House and who come to the restaurant weekly, should not be treated in this manner. We will certainly miss the caring wait staff of Nancy, Sarah, Tara, Francesca, Melissa, Sylvia and especially Amanda. I know that if Rob was managing tonight, HE would have handled this matter with grace and dignity! GOOD BYE BH.....it was a good time when caring people like John and Cris were there!!
  March 30, 2017
• 5 / 5

  By DBS
  Every time I've been, the food and staff were excellent.
  February 03, 2017